FAQ

Winter Wonderland Bern opens on November 4, 2021 and is open daily.
The only exception is December 24, 2021, on which day we are closed.

The park of lights is open daily from 17:30. The last admission is at xx o’clock.

We reserve the right to close early if there is an acute risk to visitors from storms or severe weather.

For all events over 1000 persons the certificate obligation applies. Admission to Winter Wonderland is therefore only possible for persons with a valid Covid certificate and with official identification (ID or passport). Children and young people under 16 years do not need a Covid certificate.

Tickets can now be purchased online via Ticketcorner.
There will also be a box office on site.

Under 6 years: 10 CHF
6 – 16 years: 14 CHF
Adults: 26 CHF
Family: 60 CHF (2 adults and max. 3 children)

The Winter Wonderland is open in all weather conditions – including rain and snow. We strongly recommend that you wear appropriately warm and weatherproof clothing.

A return of the ticket due to bad weather or a postponement to another date is not possible.

We reserve the right to close the park if there is an acute risk to visitors due to storms or inclement weather.

Several catering facilities offers various delicacies for small and large appetites as well as various drinks.
Bringing food and drinks is not permitted.

Yes.

We are happy for you to share your photos and videos on social media with the hashtag #winterwonderlandschweiz.

The area is located in the shore protection zone, therefore drones and flash light devices are not allowed.

No, parts of the path are covered with gravel or wood chips that are not passable with a normal wheelchair.

No, the lighting effects and music could affect the animal’s well-being.